Hurricane Ian Updates

Federal Emergency Management Agency (FEMA) Information and Resources Related to Hurricane Ian: The Federal Emergency Management Agency (FEMA) has established a landing page on FEMA.gov with the latest information from FEMA and the Department of Homeland Security (DHS) on Hurricane Ian. The page serves as a clearinghouse for related information from DHS. 

FEMA Disaster Recovery Center Locator: FEMA Disaster Recovery Centers (DRCs) are accessible facilities and mobile offices you can visit to learn more about FEMA and other disaster assistance programs. You may also visit to ask questions about your case. DRCs are set up in convenient areas after a disaster to make them easier to find. Click HERE to find the DRC Locator to find the hours, services, and locations of DRCs near you.

Applications for FEMA Individual Assistance:FEMA has authorized reimbursement for 100% of eligible costs for 30 days beginning Sept. 23rd to individuals in designated counties impacted by Hurricane Ian. FEMA’s Individuals and Households Program provides financial and direct services to eligible individuals and households affected by a disaster, who have uninsured or under-insured necessary expenses and serious needs. You can learn more and submit an application at this link: https://www.fema.gov/assistance/individual/program#apply. A list of the counties eligible for FEMA Individual Assistance can be found HERE.

What to Do If FEMA Denies Your Application for Assistance: If you receive a letter from FEMA saying you are ineligible for assistance, you can appeal the decision and provide more information. The FEMA Assistance Application can be confusing, and some requests are denied because of a technical error on the form. To learn more about the FEMA Appeals Process, click HERE. For information about how to submit an appeal, click HERE. 

Please note: FEMA’s Individuals and Households Program (IHP) provides financial assistance to eligible individuals and households affected by a disaster who have uninsured or underinsured disaster-related expenses. FEMA cannot provide assistance for losses covered by insurance. If your insurance does not cover all your losses, or is delayed, you may be eligible for assistance for your unmet needs.

FEMA Transitional Sheltering Assistance: If you are eligible for Transitional Sheltering Assistance, FEMA will pay the cost to stay in certain lodging providers for a limited period. Costs coverered are for the cost of the room and taxes only – and other expenses are not included. Click this link to search the list of participating locations to see if they have availability in the area you have selected.  Because room availability changes quickly, please call the lodging provider prior to traveling to be sure the lodging provider can accommodate your need. 

Emergency Accommodations: Visit Florida has partnered with Expedia to set up an emergency accommodations page. Anyone who has been ordered to evacuate due to Hurricane Ian can use this page to find available accommodations in other areas of the state by visiting: http://Expedia.com/Florida

DCF Opens Family Resource Centers: Family Resource Support Centers serve as a central hub for the community to access needed resources and supports. DCF has staff on site, including Hope Navigators, behavioral health partners who specialize in disaster recovery response, and public benefit eligibility specialists to help individuals and families. The Centers are located in Arcadia, Cape Coral, Ft. Myers, Orlando and Sarasota. Find the locations of the Centers HERE.

SHIP Offices Can Provide Financial Assistance for Housing Repairs, Temporary Relocation:Each local SHIP (State Housing Incentive Partnership) office has an adopted disaster strategy that allows for assistance in the immediate aftermath of a declared disaster. Strategies may include temporary relocation and rental assistance, debris removal and short-term repairs to prevent further damage to the structure or to allow for occupancy until further repairs are made.

Contact your local SHIP office directly for more information: Local Government Information

Public Assistance for Houses of Worship:  Florida houses of worship and other private nonprofit organizations may be eligible for FEMA assistance to help pay for emergency protective measures, debris removal and restoration of facilities damaged by Hurricane Ian. Houses of Worship are considered private nonprofit organizations that provide a noncritical, essential social service, such as community and senior citizen centers. ​This category of nonprofits must go through the loan application process with the U.S. Small Business Administration (SBA) Disaster Assistance program before FEMA can determine eligibility for its Public Assistance program. SBA’s low-interest disaster loans provide up to $2 million for damaged repair or replacement of hurricane-damaged property, including furniture, fixtures, and other essential contents. Houses of worship are not required to take out a loan, but FEMA will not fund repairs unless an SBA loan application has been denied or does not fully cover the permanent work costs. Houses of worship should contact their county emergency management office for more information on how to submit a FEMA Request for Public Assistance.

Emergency Management Missing Persons Registry:  While many Floridians were able to evacuate safely, some decided or were forced to shelter in place. To assist the state’s Hurricane recovery efforts, please CLICK HERE to provide information about your location or with the last known location of your loved one(s). This information will help rescue workers locate you and your loved ones as quickly as possible.

Safe and found persons can be reported at this link: https://safe.fl.gov/safe

Special Needs Assistance: If you know or care for an individual with a disability or a special need, such as a medical condition that requires assistance but not hospitalization, it is important that you pre-register with the Florida Special Needs Shelter Registry. You can access the Special Needs Shelter Registry here.  

Power Outage Locator:For a full report on current outages, click here. 42,000 linemen from utilities across the state are working 24/7 to restore power. 125 Florida Highway Patrol Officers are transporting utility crews into the areas.

Mental Health Assistance:Mental health resources for individuals and communities are available at MyFLFamilies.com/HurricaneIan. All Floridians impacted by Hurricane Ian can find someone to talk to today through the Disaster Distress Helpline by calling 800-985-5990.

Uber rides to evacuation shelters: Uber is offering free round-trip rides, up to $30 each way, to and from a state-approved evacuation shelter. To access the rides:  1. Open your app, 2. Tap “Account” on the bottom right, 3. Tap Wallet, 4. Scroll down to “+ Add Promo Code”, 5. Enter code IANRELIEF, 6. Select any of the Hillsborough, Pinellas, Manatee, and Pasco County state-approved Florida  evacuation shelters listed at floridadisaster.org/planprepare/shelters (*Maximum discount of up to $30 per ride. Ride offer valid for up to two trips per rider. Driver-partner earnings will not be affected. Rides must be requested to or from any state-approved evacuation shelter in Florida. Promo code must be applied before requesting the ride for discount to apply. Discount does not apply to tips. Cannot be combined with other promotions/discounts. Terms subject to change. Limited availability.)

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Hurricane Ian State Assistance Line: The Florida State Assistance Information Line (SAIL) has been activated to provide an additional resource for Floridians to receive up-to-date information regarding Hurricane Ian. Residents and visitors can call this toll-free hotline at 1-800-342-3557 (for up-to-date information regarding Hurricane Ian).​

​SNAP Benefits: DCF’s federal waiver request to release SNAP benefits early in preparation for Hurricane Ian was approved, and food assistance benefits were released on 9/27to Floridians that may be impacted by Hurricane Ian. More information here: ACCESS Florida – Florida Department of Children and Families (myflfamilies.com)

Early Prescription Refills: DOH has coordinated with the Office of Insurance Regulation to distribute an alert regarding permitted early prescription refills during a State of Emergency. This alert was sent to health insurers, managed care organizations, health entities, and licensed health care providers. The alert can be found here.

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